Playa Hyatt Zilara

It was a fantastic getaway! The hotel staff was incredible. My only issues were that the restaurant staff wasn't as friendly as the hotel staff, and the go-carts on the walkways were a bit too frequent. Despite that, I would definitely stay there again.

Wow, where do I begin to describe our incredible experience? The resort itself was stunningly beautiful. The food was good, but what truly made our stay unforgettable were the people and the staff. Marsha, in particular, was an absolute angel. She took care of us during our beach dinner and continued to be there for us throughout the entire trip. Ryan, our bellhop, was much more than just that; he was a fountain of knowledge and a friend during our stay. Stephanie was also immensely helpful in planning our activities on the island. If you're planning a visit, seek them out for an amazing trip!

Hyatt Zilara is a true 10/10 all-inclusive resort. We chose this destination for our mini-moon and loved every moment of our stay. The resort itself is stunning, impeccably clean, and spacious, providing plenty of room to relax and spread out. I’m genuinely surprised by any claims that the food is mediocre – it’s absolutely phenomenal. Every meal we had was exceptional, easily rating at least an 8/10. The dishes were fresh, expertly prepared, and beautifully presented. The staff were incredibly friendly and helpful throughout our stay. We had three butlers who were fantastic, and our suite was wonderful. We also opted for the optional (and extra) candlelight dinner on the beach, which was worth every penny. The food, ambiance, and staff were outstanding. I have no complaints whatsoever. While the nightlife isn’t particularly lively, we weren’t looking to party; our goal was to relax and recharge. You definitely get your money’s worth at this resort, and it’s worth every cent. All the hotel facilities, including the pools, beach, gym, and restrooms, were consistently clean and well-maintained. The resort is very safe, with good security and a convenient location close to the airport. Highly recommended for a honeymoon! We will definitely be returning in the future.

The butlers went above and beyond to ensure we had everything we needed last weekend. It was the best family vacation we've ever had. The service was impeccable everywhere we went. We had two butlers who exceeded our expectations every single day. Customer service was outstanding, and even the housekeeping staff was friendly and always smiling. Everyone we encountered had a smile on their face. Every request we made was fulfilled, and the bartenders provided excellent service (they were particularly amused by my daughters' love for dirty martinis with extra olives). The waitstaff at every restaurant we visited offered exceptional customer service. Our butlers took care of all our dinner reservations, simply informing us of the time and place. At the pool or beach, we were provided with a cooler stocked with all the drinks we needed. The staff truly went above and beyond, and I was thoroughly impressed with their service. They always had an answer for any question. I couldn't have asked for a better vacation for myself and my daughters. We will definitely return. The best part was the smiles and wonderful conversations with the entire staff. I especially appreciated the bowls of water placed everywhere, ensuring we were never thirsty.

Fantastic all-inclusive resort! Immaculately clean, with a friendly and welcoming atmosphere. Conveniently located just a short 10-minute drive from the airport. The grounds are beautifully maintained, and the food was exceptional! I would absolutely stay here again. 10 out of 10. Both the hotel and staff exceeded expectations.