We made a reservation for a table for two on August 15th, five days ago. We received notification of availability and price, and we accepted. However, instead of receiving a phone call, we were informed through WhatsApp that the table had been given to others who had booked before us. This lack of organization and incompetence from the managers left us without a place on the eve of mid-August. We should have questioned their practices the previous year when we were charged an illegal surcharge on our card payment. Despite this, Cilento remains a beautiful place, but some individuals should not be allowed to work with people. It would be beneficial if the authorities conducted more thorough checks, perhaps at the end of the evening.